Customer Support : +234 907 007 1520

FAQ

Does your bank give out loans

Yes. We have a range of Loan products depending on your business or personal needs and subject to regulatory guidelines by CBN

Is our money safe with you?

Yes. Apart from the fact that all our depositors’ funds are covered by NDIC, we also insure all our loans for example, over the past years we have never defaulted on deposit liabilities.

How do I open an Account? What is the minimum amount to open an Account?

Meet any of our Retail marketers or walk into the Bank with 1)Federal Government issued ID card, 2 passport photographs and a Utility bill for your address. Minimum Amount is N500:00

What kind of account will benefit me and my business?

There are a range of Voluntary savings accounts to Target savings accounts that can meet several personal and business needs. Our current account also gives a lot of flexibility for executing transactions

How do I withdraw?

2 simple ways, fill your deposit slip and hand over to our retail Marketers or make withdrawals at the Bank office.

Can the account number be given to others to credit on my behalf?

Yes, your full Account number with our Bank’s Sort code.

Why do you take commission?

Commission is only on the Daily retail mandatory saving product collected by our Marketers. This is to cover part of the cost of serving you.

What makes your bank different from other microfinance banks?

a. Services tailored to meet individual needs
b. Friendly and efficient staff that are always ready to deliver prompt services
c. Our robust experience in Micro Retail Banking in a Godly manner.

What is your Interest rate on loans?

This rate is flexible depending on the Loan product, tenor and repayment terms.

How fast can I get a loan?

Within 24 hours if all terms and conditions have been met.

Do I get alerts and statements of my transactions?

Alerts for activities on your Account and Statement of Accounts on a monthly or quarterly basis are available and are optional.